🪑 1 Year Warranty

1 Year Comprehensive Warranty at Kingsman Furnitures

At Kingsman Furnitures, every product comes with a comprehensive 1-year warranty that covers manufacturing defects, inherent termites, and borer issues, ensuring you get the best quality and durability. For upholstered products, the warranty applies to the frame, padding, and mechanisms, giving you complete peace of mind with every purchase.

🛡️ Enhanced Seating Cushion Warranty

5-Year Premium Warranty on Seating Cushions – All sofas and chairs include an extended 5-year warranty on seating cushions. Our high-quality cushions are engineered to maintain their comfort and shape for up to 15 years with proper care, making this warranty a testament to our confidence in superior craftsmanship.

✅ What Does Our Warranty Cover?

Standard 1-Year Coverage (All Products):

  • Manufacturing defects in materials and workmanship
  • Termite and borer protection against inherent infestations
  • Frame integrity for all furniture items
  • Padding and mechanisms for upholstered products
  • Hardware and joint failures due to manufacturing issues

Extended 5-Year Coverage (Seating Cushions):

  • Cushion sagging beyond normal compression
  • Loss of shape or structural integrity
  • Foam deterioration under normal use conditions
  • Spring mechanism failures in cushion cores

❌ What Is Not Covered Under Warranty

While we ensure the highest quality, the following exclusions apply:

  • Normal wear and tear from regular use over time
  • Surface damage including cuts, scratches, stains, or burns
  • Damage from improper care or harsh cleaning products
  • Installation errors or incorrect customer assembly
  • Environmental damage from sunlight exposure, moisture, or extreme temperatures
  • Upholstery fabric wear (covers, decorative elements)
  • Damage from misuse including exceeding weight limits or improper handling
  • Color fading due to natural aging or light exposure
  • Accidental damage or damage from pets, children, or accidents

📋 Important Warranty Guidelines

Quality Standards:

  • Minor variations up to 5mm in levelness are acceptable due to floor surface differences
  • Natural wood grain and hand-painted finishes may vary slightly between pieces
  • Fabric colors and wood finishes may appear different due to screen display settings

Product Specifications:

  • Accessories shown in product images are for display purposes only unless specifically included
  • Warranty validation requires original purchase receipt and proper product registration
  • Professional inspection may be required for warranty claims

Customer Responsibilities:

  • Follow all care and maintenance instructions provided with your furniture
  • Report warranty issues within 30 days of discovery
  • Provide reasonable access for inspection or repair services

🔧 Warranty Claim Process

  1. Contact our team at 8750874187 or hello@kingsmanfurnitures.com
  2. Provide details including purchase date, product information, and issue description
  3. Schedule inspection if required by our warranty team
  4. Resolution options include repair, replacement, or store credit as appropriate

💎 Our Quality Promise

At Kingsman Furnitures, we prioritize quality and customer satisfaction above all else. Our industry-leading warranty coverage reflects our confidence in superior materials and expert craftsmanship. With our extended cushion warranty and durable construction, you can shop confidently knowing your investment is protected.

Experience luxury furniture built to last – backed by warranties that prove our commitment to excellence.

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